Thank you for choosing Payrollifi at payrollifi.website. We want to ensure you have a transparent experience while using our automated cloud software services.
Subscription Services
Because Payrollifi is a digital, cloud-based Software-as-a-Service (SaaS) platform, all recurring monthly or annual subscription fees are generally non-refundable.
- Billing Cycles: Your account is billed at the beginning of each subscription cycle.
- No Pro-Rata Refunds: If you choose to cancel your subscription mid-cycle, your account will remain active until the end of the paid period, and you will not be refunded for any unused days.
Free Trial Exceptions
We encourage all users to fully explore our features during our initial trial periods or live guided demo sessions before committing to a paid plan. If you feel the software does not fit your operational needs, you must cancel your account before the first billing date to avoid being charged.
Service Interruptions & Technical Malfunctions
In the rare event that a critical system technical error prevents you from executing your monthly payroll cycle, or if billing discrepancies occur on our part, please contact our support desk immediately. We review technical refund requests on a case-by-case basis. If approved, refunds or service credits will be issued to your original payment method within [Insert Number, e.g., 7-10] business days.
Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please reach out to us at:
- Email:
[support@payrollifi.website]